FAQ

Frequently Asked Questions that is general to Flowrev and independent of partner system used.

How can I see a list of invoices or bills on which a specific item appears?
You can do this by: clicking on "items" in the left menu bar finding the item of interest - use search or filter by (on the top right...
Sat, Apr 16, 2016 at 10:24 AM
How do I replace the schedule for an invoice or bill line? How can I cancel an existing schedule?
  Once Flowrev generates a recognition schedule for an invoice or bill line, that line's recognition parameters including the service dates are ...
Sat, Apr 16, 2016 at 10:44 AM
How does Flowrev treat sales tax (VAT, ...)?
Flowrev creates revrec/costrec schedules for transaction line amounts net of the sales tax / VAT. Also, see "When does Flowrev generate a rec...
Fri, Jul 15, 2022 at 8:02 AM
What happens when I cancel/reverse an invoice line schedule?
The schedule for any invoice line can be cancelled/reversed at any time, from the invoice details page using the "cancel" buttons in each schedule...
Tue, May 5, 2020 at 6:23 AM
How can I see the balance details of balance sheet accounts?
To see the balance of any balance sheet account that appears on any Flowrev created schedule, on the Revenue and Costs page select View: Balance and click U...
Tue, Apr 25, 2017 at 7:30 PM
How can I export Flowrev schedule data? How do I use it?
The full schedule data can be downloaded in columnar format from the Revenue and Costs page. To download revenue schedule data, on the Revenue page cli...
Thu, Jun 11, 2020 at 8:35 AM
Can Flowrev work with multiple companies/organizations from my accounting system?
Yes.  After you log in to Flowrev, connect to and authorize Flowrev with each company/organization you would like to use Flowrev with. After your first ...
Tue, Apr 11, 2017 at 4:34 PM
Can multiple Flowrev users access the same organisation?
Multiple users, with their own Flowrev account, can each have access to an organization loaded from their accounting system into Flowrev. The firs...
Thu, Apr 14, 2016 at 9:47 AM
How should I handle recognition for contracts that are invoiced in the future or over time?
Sometimes contracts can have invoices raised after service has started or can have multiple invoices created over time.  In this case, based upon their requ...
Tue, Nov 13, 2018 at 10:10 AM
How can I create a transaction to recognize revenue for a invoice to be raised in the future?
On the Invoices page, click the add unbilled A/R (accrual) transaction button highlighted below. Fill out the form that comes up.   Prerequisite...
Wed, Sep 14, 2022 at 12:44 AM